- When a bag is returned:
- check the bag
to make sure the contents are complete (the tag attached
to the bag and the attachment note in Millennium list the contents)
- if all items
are present check in the item in Millennium and send it via
delivery to MHLS, attn: Kerstin
- If items
notify MHLS and bill the patron for any missing contents. View
a sample bill.
- If a bag is not returned
or is overdue:
- MHLS Staff
will contact you and ask that you call the patron to request that
it be returned.
- If the patron
does not return the kit (after this call) you should bill the patron
for the entire kit. View a sample bill.
- Renewals are not possible
with the current software.