• BCB Staff Procedures
  • Booking
  • Pick-Up
  • Return / Renewal
  • Billing
• Book Club Kit Reservation System
• BCB Promotion & Participation
  • Promote the Program
  • How your library can add a kit

Staff Main

Return

• When a bag is returned:
  • check the bag to make sure the contents are complete (the tag attached to the bag and the attachment note in Millennium list the contents)
  • if all items are present check in the item in Millennium and send it via delivery to MHLS, attn: Kerstin
  • If items are missing:
    • Please notify MHLS and bill the patron for any missing contents. View a sample bill.
• If a bag is not returned or is overdue:
  • MHLS Staff will contact you and ask that you call the patron to request that it be returned.
  • If the patron does not return the kit (after this call) you should bill the patron for the entire kit. View a sample bill.

Renewal

• Renewals are not possible with the current software.