Central Library / Collection Development
February 20, 2004
MHLS Conference Room
Present: Patti Haar, Sally Alderdice,
Greg Callahan, Jim Cosgrove, Ellen Guerci, Josh Cohen, Tom Lawrence, Lauren
Muffs, Sue Hermans, Sherry Haluska, Merribeth Advocate.
Database trials and discussion:
- Current trial going on, comparing
ProQuest (waiting for a final price, expecting approx. $56,000) and MasterFILE
- Are patrons expectations
being met with MasterFILE Select? Hard to measure what it is that they
- M.Advocate will distribute
potential per/library pricing to members (See Action
- Additional databases
- Centralizing calls from vendors:
J. Cohen will list possible databases for consideration and will give
to this committee.
- Heritage Quest would be a
- Tracking usage
- Don't know exactly what is
being used and where.
- Info to members about counters
on their websites (See Action #2)
- Discussed libraries surveying
their community about use of electronic resources
- Outreach to users
- What things should libraries
put their energies into promoting: storytime and DVD's sell themselves.
- We are combating a cultural
problem of informational literacy, but students are growing up with electronic
resources for their course work, and a gradual sophistication is emerging.
Saugerties survey and Project 2022 verify that electronic services are
not on the radar of most patrons.
- Could do more demos. Combo
of library staff and public.
- T. Lawrence offered that
S. Hermans could go out to schools, or to support member libraries
going out to schools, or to homeschoolers.
- Brochure/bookmark idea: A
teaser w/ specific example: Library vs. Google. 26,666 hits vs. info you
can use. To serve as advertisement as well as education. Referred to Marketing
& Program Committee to discuss/create.
Central Library Program:
- Currently providing reference
support, supporting processing CBA materials, databases, S.Herman's travel.
- In upcoming CL plan, staff time
needs to be used for helping members, focusing on areas that this committee
recommends as priorities.
- Need to give members the tools
to use Central Library services more.
- The role of the central library
for reference services:
- Traditionally member libraries
went to their county reference centers for answers to questions that could
be answered by the reference centers enhanced print collections. Because
libraries now have the same electronic services as each other, they act
on their own in answering reference questions.
- The effectiveness of this
differs based on staff ability.
- Training: A series of broad based
staff training by S. Hermans on a regional level would help bridge the gap,
with the goal to standardize reference behaviors.
- What can we do with the resources
we have to please the customer. They only care about the end, not the
means to the end.
- Include ways for member staff
to transfer knowledge to staff who cannot attend training.
- Central Library Reference: Central
Library will prepare a brochure and business card, with their 800 number of
central library, which can be given to the patron for them to make the connection.
Giving library staff who cannot answer a question the opportunity to offer
"here is someone who could give you help today." (see Action
- Building web resources: (see
- Use the expertise of Central
Library staff to supervise selective links, added based on what patrons
are looking for. Recommended Links, using model at <http://poklib.org/html/recommended_links.php>
would be created in a form that every member library could link to the
page, without the PPLD sidebar on the left. Libraries of all sizes could
benefit from having this linked to their own web page.
- Create a Central Library page
that every library can link to with info. about Central Library services
for MHLS patrons.
- Create a web portal template
for access to county and local information.
- Cataloging local information:
Central Library could use staff time to get the unique local info into the
- Phone survey results show very
few member libraries are currently storing this info in databases. Committee
agrees it is worth doing across the system with a centralized product. Input
would be done locally, with agreements in the counties about rotating data
- Innovative product (approx. $9000)
is very similar to OPAC. Less apt to be data mined. MHLS will try to arrange
a demo for the next committee meeting. (see Action #5)
- A possibility for Central
Library funds in budget year 2005.
Mystery Rotating Collections:
- Committee reviewed collection
circ statistics: every other item went out once in the past year. Committee
is requesting MHLS to disband the collection. It should not be still be a
system service at this level. The committee recommends that MHLS determine
how to best disperse the collection.
- Libraries are encouraged to market
what they already have in a new, eye catching way to fill the rotating collection
spot. See Marketing section of the website at http://midhudson.org/funding/marketing/main.htm
- Members can borrow from each other
Serials display in OPAC:
- Committee recommends the a resolution
as to how serials are displayed to benefit patrons looking for magazine holdings,
following the sample.
- In the sample recommended format,
patrons will not be able to place a hold on a specific issue through the OPAC,
but staff could place a hold from the staff side. A mediated service.
- Committee recommends that the
STATUS read "ASK STAFF", rather than "IN LIBRARY USE"
Jim Cosgrove is Committee Chair for
Next meeting: Tuesday, May 25, 10am-1pm, MHLS Conference Room
Report back to DA:
- Potential per library pricing
of upgrading to ProQuest or MasterFILE Premier distributed to members.
- Committee looking at tools for
the members to be able to get best use of Central Library services. Central
Library will be providing members with web tools (a Recommended Links page
they can add to their websites, a Central Library info page with patron services
detailed, and a web portal template for local information), centralized resource
training and is looking at cataloging local materials for the OPAC.
- Committee reviewed Mystery Rotating
Collection circ statistics: every other item went out once in the past year.
Committee is requesting MHLS to disband the collection. It should not be still
be a system service at this level. The committee recommends that MHLS determine
how to best disperse the collection.
- As a result of the local records
phone survey, the committee is looking in the future to centralizing local
records in one database. If you had been thinking of starting a database yourself
for this, wait for the group product.
- M. Advocate will distribute potential
database pricing in next DA packet
- M. Advocate will distribute info
to members about counters on their websites
- Central Library will prepare
a brochure and business card, with their 800 number of central library, which
can be given to patrons at member libraries.
- Central Library will create web
resources including: Recommended
Links, a Central Library
info page, web portal template.
- MHLS will arrange a demo of the
Innovative database product.
Submitted by Merribeth