• Introduction
• Getting Started / Account Tips
• Bookmarking
• Downloading
• Licenses
• Portable Listening Devices
• Renewing
• Requirements
• Transferring Files
• Troubleshooting
• Usernames & Passwords

Usernames & Passwords

• Tips for Creating Usernames & Passwords
  • Usernames can be any combination of letters, numbers, and standard punctuation and are not case sensitive.
  • Passwords must be at least six (6) characters long and cannot be your username.
  • All usernames and passwords must be unique, so that other users cannot simultaneously login using the same username and password.
  • Usernames and passwords should not be shared with others. The creator of the account is ultimately responsible for the activity on that account.
  • Patrons should write down the email address, and answer to the Security Question they use in their account. They will need this information if they forget their username and password.
• Forgot Username or Password
  • If yopu forget you username or password, click on the Forgot Your Username or Password link on the NetLibrary home page. You will be prompted to enter the email address you gave when creating your account, and then to enter the username and answer to the security question associated with this email address. The password is emailed to this email address.