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The
"Magic Quadrant"
What
is the "Magic Quadrant"?
The magic quadrant is a tool in the form of a chart which enables you
to identify and target your community based on voting and library use
habits. Using the chart allows you to segregate your community into four
main categories, in order to assess your current support base and additional
groups you may want to target for support.
Using
the Magic Quadrant:
The first step in using the Magic Quadrant involves comparing voter and
patron use patterns in your community. There are four possible conditions,
as suggested in the chart below:
REGISTERED
VOTER |
REGISTERED
VOTER/
Low Library Use
Type of voter:
Neutral/Potential Supporter
Strategy: Get them to use the library
|
REGISTERED
VOTER/
High Library Use
Type of voter:
Supporter
Strategy:
Ensure that they vote
*MAGIC QUADRANT*
|
NON-REGISTERED
VOTER
|
NON-REGISTERED
VOTER/
Low Library Use:
Type of voter:
Not targeted
Long-Term
Strategy: Get them to register and vote
|
NON-REGISTERED
VOTER/
High Library Use
Type of voter:
Supporter
Strategy:
Get them to register and vote
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Group
Descriptions
- Registered
Voter/High Library Use ("THE
MAGIC QUADRANT"): easiest targets; they want to maintain or improve
services. Ensure that these individuals vote. Consider a strategy that
will enable you to move people from the other quadrants into this one.
- Registered Voter/Low
Library Use: Build connections with this group and raise their awareness
about the value of the public library within the community. Entice them
with programs/services so they will form a favorable attitude toward
the library.
- Non-Registered
Voter /High Library Use: Important target group; effort must be
made to get them to register. Their votes will really make a difference.
They know the value of the library but may not realize how important
their vote is to maintaining or improving services. They must be encouraged
to register and to cast their votes.
- Non-Registered
Voter /Low Library Use:: It is unlikely that this group will be
swayed to vote for the library in the short-term. It is generally best
not to direct time or resources to this group during a public vote campaign.
However, as part of your library's strategic planning goals, consider
a long-term plan for reaching this group.
Creating
Your Magic Quadrant:
Step 1
Using
the Magic Quadrant: Step 2
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