Working With Patrons

• Tips for Using Website With Patrons
  Recommendations for using this site with specific types of patrons.
• Patron Group Descriptions
  Definitions of special populations found on the Helping Patrons section of this website.
• How to Help
  Strategies and resources for assisting specific groups of patrons.
  
• Professional Behaviors
  Guidelines for interacting professionally with library patrons.
• When to Recommend Patron to the One-Stop Center
  Guidelines for referring patron from library to the local One-Stop Center.
• Printable Handout - Your Local Workforce Development System
  Use this handout to explain workforce development system services to library patrons. It offers an overview of workforce development systems, One-Stop Centers, and satellite sites, with an explanation of the services available. Click here to view the web version of this handout.