“Internal Policies” are those that impact library patrons directly. Find links to resources and sample policies below.
Use the boxes below to jump to an internal policies content area, or search for a policy using CTRL+F.
Circulation
Customer Service
Law Enforcement Inquiry
Lending Rules
Non-Resident Borrowing
Patron Confidentiality
Collection
Collection Development
Policy should address curation of print, media, digital and Library of Things collections; weeding; and challenge of materials.
- Resources
- Public Library Collection Policy Template and Guide: PDF | Word
- Ready Set Policy! Using the 2022 Collection Management Policy and Guide | Webinar recorded July 19, 2022
Copier/Copyright
Freedom to Read (ALA)
Freedom to View (ALA)
Library Bill of Rights (ALA)
Local History
Public Space
Accessibility/ADA Statement
Exhibit/Posting
Incident Reporting
Meeting Space
Patron Behavior/Code of Conduct
Patron Complaints
Programming
Service Animals
- Resources
- Service Animals (Americans with Disabilities Act)
Tutoring
Unattended Children & Vulnerable Adults
Technology
Internet Use
- Resources
- Children’s Internet Protection Act (CIPA) (FCC)
Library Equipment Usage
- Resources
Privacy
- Resources
- Civil Practice Law & Rules (CVP) Chapter 8, Article 45, §4509
- The Future of Data Privacy: How two European laws will help US libraries, American Libraries
- General Data Protection Regulation (GDPR) and American Public Libraries, Public Libraries Online
- Privacy Matters, Privacy International
Social Media
- Resources