Tech Support Available February 15

MHLS will be closed on Monday, February 15th. There will be no deliveries. Technology staff will be available via the MHLS ticket system ( from 8:30am – 4:30pm to support system-wide Sierra Encore problems only.


During these hours, tech support staff will be checking the ticket system periodically each hour and will address system-wide Innovative issues, sending tickets as necessary to Innovative, and posting to MHLS lists. Please note, phone and general issue support will not be available during this time.