MHLS will be closed on Thursday, November 24th. There will be no deliveries or tech support.
MHLS will be closed on Friday, November 25th. There will be no deliveries. Technology staff will be available via the MHLS ticket system (techsupport@midhudson.org) from 8:30am – 4:30pm to support system-wide Sierra Encore problems only. During these hours, tech support staff will be checking the ticket system periodically each hour and will address system-wide Sierra Encore issues, sending tickets as necessary to Innovative, and posting to MHLS lists. Please note, phone and general issue support will not be available during this time.