New OverDrive Hold Feature in 2020

OverDrive will be introducing a new hold redelivery feature in early 2020. This will replace the current auto-checkout feature, and give patrons the following options once a hold becomes available:

  1. Borrow the title within 3 days.
  2. Suspend their hold, making the copy available to the next patron, while retaining their place on the waitlist.
  3. Cancel the hold.

Messages informing users of the upcoming change will appear on the OverDrive website and Libby app starting in early December. For more information, please visit http://bit.ly/2QXk48y