Blog Archives

Reminder of Damaged Items Policy & Procedure from the MHLS Resource Sharing Standards:
http://kb.midhudson.org/resource-sharing-standard/ (knowledgebase login required to access the full document)

“A. Owning library must indicate the number of parts in the item – in M-message field of the item record. Without this indication missing pieces will be the responsibility of the owning library. An item checked in is considered accepted by the library that checks it in, and the library assumes responsibility for the condition.

B. Do a visual check before check-in. If books are damaged, AV components are broken, or if the item is missing pieces or damaged beyond normal wear and tear, do NOT check the item in. See Missing Components Procedure.

C. It is the financial responsibility of the library, at check in and check out, to make sure all pieces are included. This does not require removing components.

D. The library that is checking in the item needs to make the first attempt to recover the missing parts by a phone call to the patron within 48 hours. The library that is checking in the item over their desk from the delivery box will call the last patron, regardless of whose patron it is, within 48 hours.”

Missing & Damaged Component Procedure (knowledgebase login required to access): http://kb.midhudson.org/missing-and-damaged-components/

Computer Equipment Orders: MHLS can assist your library in finding cost-effective computers and related equipment. Please note, starting this year all orders for computers and other equipment through MHLS must be completed by the end of November. No exceptions can be made. MHLS Tech Purchase Form

Archived Webinars – Did you miss one of the webinars MHLS offered this year? Don’t despair – many are archived at midhudson.org under Topics –> Professional Development/Continuing Education

Currently available for on demand viewing:

• MHLS Engage! Webinar Series
  • Community Engagement Works!
  • Phoenicia Rising
  • Democracy in Practice
  • Outside the Library
  • DIY Coding Program
• Outside the Lines – Libraries Reintroduced
• Tips for Improving Productivity Webinar
• Property Tax Cap Refresher Webinar

Thursday, October 13th from 2:30 – 4:00pm.

This workshop is appropriate for library directors, staff and volunteers. Drawing on 20 years’ experience as a trainer and coach, Laurie Brown will show you how to create a welcoming, friendly experience for patrons, students, and other library users. Satisfied customers mean good vibes, and happy library users are part of a strong library. In addition to learning how to fulfill the expectations of the people who use your library, you will also get pointers on listening and communications skills to help your conversations with angry, chatty, or overly demanding patrons as gracefully as possible.

This is a group viewing of a webinar provided by the American Library Association. MHLS is offering this opportunity at three locations:
• Cairo Public Library
• Desmond Fish Library (Garrison)
• MHLS Auditorium (Poughkeepsie)

For more information and to register for the location of your choice please visit http://calendar.midhudson.org